SAMMY is a purpose built multi-tenancy software platform where the core foundation is built around middleware, analytics and policy management. The SAMMY Platform can be deployed on public cloud or on-premise private cloud.
SAMMY supports ubiquitous digital engagement via Mobile App, Wi-Fi Captive Portal, SMS, email and Digital Signage from the time of customer acquisition and through the entire customer lifecycle.
SAMMY mobile SDK has been purpose built to deliver seamless digital engagement and superior customer experience management. It supports intelligent location sensing and automatic authentication capability to avoid manual intervention. Enterprises can develop their mobile app for their customers and staff on top of the mobile SDK or integrate it with their existing app.
SAMMY enriches the customer profile by continuously capturing real-time data from multiple user touch points. Real-time location and mobility insights are captured from wireless networks and a wide range of IoT devices as well. The insights are optimized to create actionable data streams and are exchanged with external systems that support and deliver tailormade use cases & workflows that help in improving Customer Service, Increase Revenue and Decrease Operational Costs.